For leisure businesses with members
They don’t cancel. They just stop coming.
At a gym, wellness centre or club, profit often sits in who stays away, who drops off after the first months and how full the off-peak hours are. The chart shows the first.
- 1the signal: fewer visits, nobody calls
- 2the fix: a call within 48 hours
- 3the result: 98 members kept in 8 weeks
First call free, 30 minutes.
Input · members visiting less, called within 48 hours
Output · cancellations per week, against last year
Δ last year · members kept per week
Behind every sentence is one number.
Where the diagnosis looks first.
-
“They don’t cancel. They just stop coming.”
See the chart. Members visiting less, called within 48 hours. The signal before the cancellation.
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“New members are gone again after a few months.”
New members still coming weekly after 90 days.
-
“Tuesday morning is empty, Monday evening there’s a queue.”
Occupancy and revenue per visit in off-peak hours.
Which sentence is yours?
A free 30-minute call. Then the diagnosis: €9,500 excl. VAT, fixed price, 3 weeks. I pull the data; you spend 3 to 4 hours.
Money-back guarantee. If I find no improvement worth more than €9,500 a year, you get your money back. One email within 14 days.
I built the analytics function of Amazon Shipping from scratch and led the team for Europe and the US. See a sample diagnosis (installation company) pdf · fictional company